Returns & Exchanges
At Ringtons, we take great pride in the quality of our tea, coffee, and biscuits, but if you are not entirely satisfied with your purchase, we are here to help. We offer a 30-day return policy for any non-perishable items or quality-related issues with our food products.
Contact Customer Care
Reach out to our dedicated support team via email or telephone with your order number and the reason for your return.
Prepare Your Package
Ensure items are securely packed in their original packaging, including any unopened food products or giftware.
Return Shipping
Affix the provided return label to your parcel and drop it off at your nearest designated courier point or post office.
Refund Processing
Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing